Technology Solutions

Website & App Maintenance

Updates, security, backups, and reliability for live systems.

Overview

Ongoing maintenance of websites, applications, and cloud infrastructure — updates, security patches, backups, uptime monitoring, and small changes.

Business problem

The challenge

Live systems decay without attention: dependencies fall out of date, certificates expire, backups silently fail, and small issues become outages.

Our solution

How Novalify solves it

A maintenance retainer covering monitoring, patching, backups, small changes, and a monthly report — so the systems you rely on stay healthy without constant chasing.

Business benefits

Value that compounds.

Business value, ROI, efficiency, automation, scalability, risk reduction, and long-term growth.

Predictable operations

Monthly retainer, no surprise invoices.

Fewer incidents

Proactive patching and monitoring.

Fast small changes

Copy, images, content updates handled without new SOWs.

Real backups

Tested restore procedures, not just backup jobs.

Security posture

Certificates, dependencies, and headers kept current.

Visibility

Monthly report with uptime, tickets, and changes.

Who it is for

Built for teams like these.

  • Any live website or app
  • SMEs without in-house engineering
  • SaaS products between features
  • Corporate marketing sites
  • Post-launch handovers
Deliverables

What you get.

01
Uptime & error monitoring
02
Dependency & security patching
03
SSL & certificate management
04
Backups with restore tests
05
Small content & UI changes
06
Monthly reporting
07
Incident response
08
Client portal access
Workflow

How we work.

A predictable rhythm from first conversation to long-term support.

  1. Step 1
    Discovery
  2. Step 2
    Analysis
  3. Step 3
    Planning
  4. Step 4
    Proposal
  5. Step 5
    Implementation
  6. Step 6
    Testing
  7. Step 7
    Launch
  8. Step 8
    Support
Timeline

Typical engagement.

Week 1
Onboarding

Access, audit, and runbook setup.

Ongoing
Steady state

Monthly patches, tickets, reporting.

Technology

Tools and stack.

Sentry / uptime monitorsBackup & restore toolingRenovate / DependabotCloudflare / AWSClient portal with tickets
FAQs

Common questions.

What's included in a monthly retainer?+

Monitoring, patching, backups, and a set number of small-change hours. Larger work is scoped separately.

Do you support systems you didn't build?+

Yes, after an onboarding audit.

What are your response times?+

Standard business-hours response with priority tiers available.

How is this different from Support?+

Maintenance is proactive care of the system. Support is helping end-users.

Related services

Continue exploring.

Ready to move forward?

Request a proposal with scope and pricing, or book a 30-minute consultation to talk through your situation.